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Bringing the showroom to you – Free, no obligation on site survey. Free in-home consultation across Berkshire

0118 959 4646

The service, as it works today

We closed the showroom. The showroom now comes to you.

On 31 March 2026 we closed the doors at Oxford Road for the last time, and moved to a more personal service: an in-home consultation, with the brochures and the samples brought to you.

01

It costs nothing

The consultation and the technical survey are both free, with no obligation after either.

02

It happens at home

Brochures and fireplace samples against your own walls and floor — not under showroom spotlights.

03

It answers the practical questions

The chimney, the hearth and the wall are looked at before you choose anything.

From first call to certificate

What actually happens

Five steps, with the survey first.

Step 01 A call, and a few questions What room, what fuel, whether there's a working chimney, and roughly what you have in mind. A short call tells us whether we can help before anyone books anything.
Step 02 We come to you A visit to your home with detailed brochures and fireplace samples. We look at the space, the chimney and the style of the house, measure the opening and check the hearth.
Step 03 Your quote A quote for the appliance and the installation work, based on what the survey found — with the chance to ask anything before you decide.
Step 04 Installation We contact you when your fireplace arrives and arrange a convenient date. Our engineers take responsibility for the whole installation, and leave the room clean and tidy.
Step 05 Certificate When the job is complete you receive a certificate — Gas Safe for gas, HETAS for solid fuel — confirming the installation meets the regulations. Keep it safe for when you sell.
Still wondering? Read the FAQs Surveys, certificates, servicing, what we can install, and how far we travel. All questions
Graham and Matthew of Berkshire Fireplace Centre standing together in front of a brick wall, wearing their branded shirts. Father & son Family business

The people behind your fireplace

A family business. A personal approach.

Meet Graham and Matthew, the father-and-son team behind Berkshire Fireplace Centre.

Choosing a fire is a personal decision. Our in-home consultation gives you time to talk through your ideas, see the samples in your own room and ask the practical questions before you choose.

From your first enquiry to planning your installation, we are here to help you find the right fireplace, fire or stove for your home.

No showroom. We come to you.

Book your free in-home consultation

Tell us the room and the rough idea. We will bring the rest — anywhere within 20 miles of Reading.